Refund Policy
At IndoreElectricals, we strive to ensure our students have the best learning experience possible. However, if for any reason you are not satisfied with our services, please review our refund policy below.
Eligibility for Refund
You are eligible for a refund under the following conditions:
- If you do not receive your class attendance details after payment.
- If you experience technical issues that prevent you from accessing the course and we are unable to resolve the issue.
Refund Policy
If any refunds are approved, the refund will be credited within 5 to 7 business days on your original payment method.
Refund Process
If you do not receive your class attendance details after payment, please follow these steps to request a refund:
- Contact our support team at support@IndoreElectricals.in within 7 days of your purchase.
- Provide your order details, including the email address used for the purchase and the transaction ID.
- Our support team will verify your claim and, if eligible, process the refund within 4 working days.
Refund Method
All refunds will be issued using the same payment method you used for the original purchase. Depending on your payment provider, it may take additional time for the refund to appear in your account.
Non-Refundable Situations
We do not offer refunds in the following situations:
- If you change your mind after purchasing a course.
- If you fail to attend the live classes without prior notice.
- If you violate our Terms & Conditions.
Subscriptions and Trials
We offer subscription plans on selected courses that include trial periods of 1 day or 2 days. These trial plans are designed to give you a brief experience of our live sessions.
After completing the trial period, you can choose to subscribe to our extended plans, such as 7-day or 1-month live session courses. Subscription fees are mentioned on our website and must be paid in advance to access these plans.
Please Note
- Trial subscriptions are non-refundable.
- Access to live sessions will only be granted after successful payment of the subscription fee.
- Subscriptions are non-transferable and are limited to individual use only.
Contact Us
If you have any questions or need assistance with a refund request, please contact us at support@IndoreElectricals.in. We are here to help and ensure you have a positive experience with IndoreElectricals.